Frequently asked questions

I have heard that my website needs to be accessible.  What
does this mean?

With the introduction of the Disability Discrimination Act web sites have
to be accessible for all users.  This could include partially sighted
people or those with other disabilities.  The web sites that are built
comply fully with all recognised standards.

What do your range of charges cover?

The price you see is the price you pay (plus VAT where stated),
provided your design needs fit in with our basic templates. Any
additional work required (incl. photography/logo design) can be quoted
for separately.

We like the sound of your basic packages, but as we’re a new
firm we don’t have a logo or any images yet. Can you help?

Yes indeed. For an affordable extra cost, we can supply you with all
your photography and design needs, including:

Please note that if you require specialist image manipulation (other
than resizing or compression for web use) additional charges may be
incurred. We will inform you of this with your request.

Logo Design from our professional graphics department
Supply of Library Images
Opportunity to arrange our photographer to visit your company and
take photos to meet your specifications.

Why am I billed 10 months from registration?
10 months from the date of registration of your domain name you will
be invoiced for both domain name and hosting fee.  If your domain is
registered on the 1st of  October 2006 you will be invoiced for its
renewal on the 1st August.

Why am I billed two months before my domains expiry?
Companies who wholesale domain names automatically require
payment 30 days before the domain registration date.  In order for us
to give you time to pay we need to invoice you 60 days before this date
to give you 30 days payment time.

If you have a question that isnt answered here please let us know what
it is by using our
contact form
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